Setting up French utility services: Electricity, gas and water

For expats in France, arranging utilities is an essential step to settling into your new home. Whether you're renting or buying, here’s what you need to know about French utilities like electricity, gas, and water.

Setting Up French Utility Services

Overview of French utilities

In France, electricity, gas, and water are managed by various providers, giving residents the freedom to choose tariffs and services that best suit their needs. This flexibility is a boon for expats navigating life in France.

How to choose your energy provider?

When choosing an energy provider in France, it’s essential to consider various factors:

  1. Type of Energy and Source: Decide whether you prefer electricity, gas, or a combination of both. Many providers offer renewable energy options if sustainability is a priority.
  2. Pricing Options: Compare fixed, variable, and index-based tariffs. Fixed tariffs lock in rates for a period, while variable ones fluctuate with the market.
  3. Power Capacity: Choose the right level of electricity supply for your household’s needs, measured in kilovolt-amperes (kVA). Larger homes with high energy consumption may require higher capacity.

Comparison Platforms: Websites like LeLynx help expats in France compare providers based on energy type, pricing, and customer reviews. Some platforms even offer exclusive discounts if you sign up through their site. Take advantage of these tools to make an informed decision.

Different French energy suppliers

France boasts several energy providers, each with unique offerings:

  • EDF (Électricité de France): The largest provider with a variety of plans, including green energy options.
  • Engie: Known for gas services, Engie also supplies electricity with a focus on eco-friendly solutions.
  • Alterna: A smaller, customer-centric provider offering competitive tariffs.
  • Total Direct Énergie: Offers flexible plans and renewable energy options.
  • Cdiscount Énergie: Ideal for budget-conscious customers, this provider features lower-cost energy deals.

Connecting your energy supply

To activate your energy supply in France, you’ll need:

  • Proof of Identity: Passport or residence card.
  • Proof of Address: Rental agreement or property purchase deed.
  • French Bank Account Details: Required for direct debit payments.

Take a note of your electricity and gas meter readings when you move in. These readings are crucial for starting your contract and ensuring you’re billed correctly. If moving into a new home, ensure the energy is turned on, or schedule an appointment for connection.

How to switch providers?

Switching energy providers in France is straightforward. Research and compare plans regularly to ensure you’re getting the best deal. Your new provider will handle the transition, and there’s no disruption to your supply. Switching is free and can often save you money.

Solar energy

Solar power is gaining popularity among homeowners in France. Installing solar panels not only reduces reliance on traditional energy sources but also provides access to tax incentives and subsidies. While initial costs can be high, the long-term savings and environmental benefits make this an attractive option.

Water companies in France

Water services in France are managed locally, with municipalities typically overseeing supply. To ensure smooth setup, follow these steps:

  1. Contact the Town Hall (Mairie): Begin by reaching out to your local mairie to identify the appropriate water provider for your area.
  2. Required Documents: To set up an account, you’ll need proof of identity (passport or residence card), proof of address (rental agreement or property deed), and French bank account details for direct debit payments.
  3. Shared Accounts for Apartments: If you’re moving into an apartment, water costs may be included in building fees, with a single account shared among residents. Check with your landlord or tenants’ association for specifics.
  4. Account Setup for Houses: For standalone houses, contact the local water provider to create your account. If possible, obtain details from the previous occupant to prevent service interruptions.

Tap Water in France: French tap water is generally safe to drink and meets high-quality standards. In some areas, however, hard water may affect taste, leading residents to use water filters or opt for bottled water.

Tips for living in France with utilities

  1. Keep copies of all utility contracts and bills for reference.
  2. Consider setting up direct debits from your French bank account for hassle-free payments.
  3. Familiarise yourself with the energy efficiency of your property to optimise utility costs.

To wrap it all up

Arranging utilities is a key milestone in transitioning to life in France. By understanding the process and choosing the right services, you can ensure a smooth and stress-free start to your new adventure. 

Are you ready to take the next step? Register to one of our upcoming webinars, check out our resources on the blog, or book a consultation call where our expert will answer all your questions and help you avoid any headaches or pitfalls.